How do I order?

Please note retail prices are displayed throughout this website.

To benefit from the full function of our shopping process, you must first sign-in via the Sign In page. By registering, you will be able to save favourite products and review and repeat previous orders on future visits to our site. Credit Account Customers must register as a trade account prior to commencing with a quotation request.

If you have not previously registered as a website user, click on the Register link within the top website menu.

If you choose not to register, please proceed as a Cash Customer.

After you have selected your products, click on the 'Basket' button on the top menu to review your items. Prices are displayed including VAT. On completion, confirm your quotation enquiry by selecting the 'Checkout Now' button. This will submit your enquiry to our team of Customer Service Representatives who will provide you with an official Quotation by return. If you wish then to proceed with your order, please provide us with an official Purchase Order.

Credit Account Customers are strictly by prior arrangement. If you would like to apply for a Credit Account, please contact us at accounts@caswellgroup.com

Non-Credit Account Customers: following registration / sign-in please proceed with your order selection. After you have selected your products, click on the 'Basket' button on the top menu to review your items. On completion, your payment is processed through Stripe.

Cash Customers: if you do not wish to register, please proceed with your order selection. By opting not to register, you will be unable to save Shopping Lists or Repeat Previous Orders on future visits to our site.

After you have selected your products, click on the 'Basket' button on the top menu to review your items. On completion, your payment is processed through Stripe. You are required to hold a valid credit or debit card.

Telephone Orders can be placed by calling us on 01642 379600 where a Customer Services Representative will help you with any enquiries you may have and then take your order.